Thank you for purchasing your razor and related products from DEVELOP PROFESSIONAL LLC. To protect the rights of both parties, please carefully read the following policy before requesting a refund or return:
I. Return Conditions
Quality Issues: If the product has quality defects or is damaged during transportation, the customer may apply for a return. The merchant will bear the return shipping costs.
Non-Quality Issues: If the return is due to personal reasons (such as dislike or incorrect purchase), the customer must bear the return shipping costs.
Non-Returnable Items: Used, items that affect resale, or items that have been visibly used (e.g., the blade has been opened) are not eligible for return.
II. Return Process
Contact Customer Service
Explain the reason for the return and provide the order number and photos of the product (if applicable).
After confirmation by Customer Service, a Return Authorization (RMA) and return address will be provided:
Return Address:
4118 Tudor Rd
Upper Marlboro
MD 20772
Return the product to the provided return address and retain the shipping receipt for tracking purposes.
III. Refund Process After receiving the returned goods and confirming that they meet the return conditions, the merchant will process the refund via the original payment method within 3-5 business days.
The refund amount is the actual amount paid for the goods, excluding shipping costs incurred for returns due to non-quality issues.
The time it takes for the original payment account to receive the refund may vary depending on the processing time of the bank or payment platform.
IV. Important Notes Returned goods must be complete, unused, and retain their original packaging and accompanying accessories (for returns due to non-quality issues).
The merchant reserves the right to refuse applications that do not meet the return conditions.
Please promptly communicate with customer service regarding refund applications, incorrect shipping addresses, delays, or loss of goods to avoid affecting refund processing.
By using this website and completing a purchase, you indicate that you have read and agreed to this refund and return policy.